Entropy Engine
Payer Portal Monitoring

Settings

Configure monitoring and notification preferences

Alert Settings

Configure when and how alerts are triggered

Only alerts at or above this severity will be shown

Auto-resolve stale alerts

Automatically resolve alerts older than 24 hours

Monitoring

Configure crawl frequency and behavior

How often to refresh dashboard data (10-300 seconds)

LLM Analysis

Configure AI-powered risk assessment

Enable LLM analysis

Use Claude Haiku to analyze alerts and reduce false positives

LLM analysis generates three reports per alert:

  • Essence Report - RPA impact and selector advice
  • Customer Impact - CS talking points and workarounds
  • Dev Breakdown - Broken selectors and fix suggestions

Estimated cost: ~$0.005 per alert

Notifications

Configure where alerts are sent

Slack notifications

Send alerts to configured Slack channel

Email notifications

Send alerts via email